- Qompium attaches great importance to data protection and respects your privacy. Therefore, Qompium treats and protects your data in a lawful, proper, and transparent manner.
- We invite you to read this statement carefully, so you know and understand Qompium’s policy in this area. This document is updated regularly. You will always find the most recent version on our website. We will inform you via the usual communication channels if important changes are made.
II. Who is the data controller?
Qompium N.V. is responsible for the processing of your personal data. Its details are as follows: Qompium N.V., Kempische steenweg 303 PO Box 27 3500 Hasselt, company number 0559.981.592, www.fibricheck.com.
III. Which personal data are processed and for which purposes?
Visitors of the website
If you visit our website (www.fibricheck.com), we process the IP address of your computer. The IP addresses of the visitors are included in anonymous statistics. This allows us to provide services and improve the website.
If you submit feedback, questions or complaints through the website, our third party sub-processor will store your contact details (email) and feedback, question or complaint so that we can respond to you correctly or contact you. We will contact you through Zendesk.
Customers, suppliers and other professional partners
We store certain details of these contacts, such as professional contact details, first name and surname, and address. Qompium needs these details in order to execute the agreement or to maintain the relationship.
If you apply for a job at Qompium, you need to consent to our applicant policy.
IV. With who does Qompium share your personal data?
Qompium treats your data with the utmost care and only shares your data in order to provide you with the best services in the performance of its assignment.
For the purposes listed above, Qompium can share your personal data with the following receivers:
Third parties who assist Qompium in the execution, management and monitoring of its activities, including reporting (Google Analytics), support (Zendesk) and computer security or offering specific services and products. Third parties may be commissioned to collect, process and/or analyse the personal data. It may also be necessary to provide the personal data to a third party in order to allow Qompium to supply a product or service that you ordered. These third parties are only allowed to use the data for the abovementioned purposes. Any other use is not included and is prohibited.
Qompium will never provide your personal data to other third parties without prior permission, unless it is obliged to do so on the basis of a statutory provision or a legal ruling.
Qompium stores your personal data within the European Economic Area (EEA). For some processing operations (e.g. support questions through Zendesk), your personal data may however be processed by a Third Party outside the EEA. In that case, we will take measures to ensure an equal level of protection as is provided within the EEA.
V. For how long are personal data stored?
We store and process the personal data for the period necessary to fulfil the purposes of the processing.
VI. The security of your personal data
Qompium applies strict standards in order to protect the personal data under its control against unauthorised or unlawful processing and against unintentional loss, destruction or damage.
Qompium therefore implements technical and organisational measures such as encryption, anti-virus software, firewalls, access control and strict selection of employees and suppliers in order to prevent and detect improper access to, loss or disclosure of your personal data.
In the unlikely and unfortunate event that your personal data under the control of Qompium is compromised due to a breach of information security, Qompium will act immediately in order to identify the cause of this breach and take action through adequate remedial measures. If necessary, Qompium will inform you as well as the national data protection authority about this incident in accordance with the applicable legislation.
VII. What are your rights with regards to the processing of personal data?
For the purposes listed above, you have:
The right of access to personal data that Qompium has about you. This means that you can ask Qompium: whether it processes your personal data, for which purposes these data are processed, which categories of data are processed, and to who they are provided.
The right to rectification if you discover that your personal data are incorrect or incomplete.
The right of transferability of data which you yourself have provided to Qompium. If your personal data are processed on the basis of an agreement or on the basis of your permission to send electronic communications, and these personal data are processed by means of automated processes. This right allows you to request Qompium to transfer your personal data to you or transfer it directly to another data controller, as far as this is technically feasible for Qompium.
The right to restrict processing. You have the right to object to the processing of your data for the purposes listed under article IV. Qompium will in that case stop processing your personal data.
You can exercise your rights by sending a written request by mail, which is dated, signed and accompanied by a copy of your identity document, to DPO FibriCheck – Kempische Steenweg 303/27 – 3500 Hasselt – Belgium, or by email to firstname.lastname@example.org.
The right to object to direct marketing
You have the right to object to the processing of your personal data for direct marketing purposes, if you do not or no longer wish to receive such messages from Qompium. In that case, Qompium will no longer process your data for direct marketing purposes. Your request will be carried out as soon as possible.
You can make your objection known to us in the following ways:
By sending an email to email@example.com
By clicking on the “unsubscribe” link at the bottom of an email or electronic newsletter sent by Qompium
The right to submit a complaint
If you have any complaints regarding the processing of your personal data, you can contact us in the following way:
By email : firstname.lastname@example.org
You can also submit a complaint to the national data protection authority, by regular mail to Drukpersstraat 15, 1000 Brussels, or by email to email@example.com, or by telephone at +32 2 274 48 00.
IX. Applicable law and competent court
X. Do you have any questions or requests?
Qompium NV Kempische Steenweg 303/27 3500 Hasselt firstname.lastname@example.org